Now with Claude AI built-in

Everything you need to understand your clients

NPS surveys, sentiment analysis, and Claude AI-powered insights — purpose-built for attorneys, physicians, accountants, and consultants.

View pricing
2K+
Professionals
140K+
Responses collected
4.9★
Average rating
Dashboard
Dr. Sarah Chen · May 2026
+72
Excellent
NET PROMOTER SCORE
-1000+100
5
Responses
60%
Positive
4.4★
Avg Rating
Recent Responses
😊
Post-Appointment Satisfaction
2 hours ago
NPS 9
😊
Annual Client Feedback
3 days ago
NPS 10
😞
Post-Appointment Satisfaction
1 day ago
NPS 6
Trusted by professionals including
⚖️ Attorneys
🩺 Physicians
📊 Accountants & CPAs
💼 Financial Advisors
🦷 Dentists
🧠 Therapists
🏡 Real Estate Agents
Core Features

The full feedback toolkit

📊
NPS Scoring & Dashboard
Track Net Promoter Score over time with trend charts and benchmarks.
  • Real-time NPS calculation
  • 8-week trend chart
  • Promoter / Passive / Detractor breakdown
  • Industry benchmark comparisons
⚡
60-Second Survey Builder
Create professional surveys with profession-specific templates in minutes.
  • NPS (0–10 scale) questions
  • Star rating (1–5) questions
  • Multiple choice questions
  • Short & long text questions
  • Live preview mode
📤
Multi-Channel Distribution
Share via any channel — no client account or app download required.
  • Direct link sharing
  • QR code for waiting rooms
  • Email & SMS distribution
  • Google & Yelp review routing
🔔
Real-Time Notifications
Know the instant a client responds. Follow up while it matters.
  • Instant email alerts per response
  • Up to 5 recipients (Pro)
  • Weekly digest emails
🎯
Sentiment Analysis
Every response automatically classified as Positive, Neutral, or Negative.
  • Auto sentiment tagging
  • Trend over 30/90 days
  • Sentiment pie chart
  • Filter responses by sentiment
📈
Analytics Dashboard
A complete view of your feedback data — updated in real time.
  • NPS & rating trend charts
  • Response volume chart
  • Top tags word cloud
  • CSV and PDF export
⭐
Review Platform Routing
Automatically route happy clients to leave public reviews.
  • Google Business Profile sync
  • Yelp profile integration
  • Smart routing — promoters only
🏷️
Response Tagging
Organize responses to surface recurring themes and patterns.
  • Custom tags per response
  • Filter by tag
  • Tag frequency analytics
📋
Export & Reporting
Take your data wherever you need it.
  • CSV export (all responses)
  • PDF summary report (Pro+)
  • Date range filtering
Simple by design

Live in minutes, insights in hours

No IT team. No 3-month implementation. Just sign up and start.

1
Build your survey
Choose a profession template. Add NPS, ratings, and open-text questions in minutes.
2
Share with clients
Send via email, SMS, or display a QR code in your reception area. No client account needed.
3
Get notified instantly
Receive an email alert the moment a client submits — with Claude AI summary included.
4
Track & improve
Monitor NPS trends, spot patterns, export reports, and watch your practice grow.
✨ Claude AI · Built-in · No API key needed

Your AI-powered feedback analyst

The Pro AI plan includes Claude by Anthropic — one of the world's most capable AI models — built directly into your dashboard. No extra setup, no API key, no extra cost. It's all included in your $149/mo plan.

🧠
AI Survey Builder
Describe your goals — Claude generates optimized questions for your profession and client type.
📋
Plain-Language Summaries
Every batch of responses summarized in clear, actionable language. No data science degree needed.
📡
Trend Detection
Claude identifies recurring complaints, praise themes, and emerging issues before they escalate.
💡
Actionable Recommendations
Not just insights — specific next steps tailored to your practice type and response patterns.
✨ Claude AI Insights — This Week
Key Takeaway
"Clients consistently praise your responsiveness and medical knowledge. The 1 negative response mentions wait times — consider adding online booking to reduce scheduling friction."
📈NPS increased 12 points vs. last month↑ +12
🔁Referral intent in 3 of 5 responsesStrong signal
⚠️Scheduling friction — new pattern detectedInvestigate
Powered by Claude · Anthropic · Built into Pro AI Plan
Real results

Professionals love Perceptly

Average NPS improvement of +42 points within 90 days.

★★★★★

"I had no idea how my clients felt. My NPS went from +18 to +61 in three months. The Claude AI summaries save me hours every week."

SC
Sarah Chen, JD
Family Law Attorney · Los Angeles
★★★★★

"Claude's AI summaries are genuinely useful. It spotted a wait-time pattern I would have completely missed. Saved me from losing three patients."

MR
Dr. Marcus Reid, MD
Internal Medicine · Chicago
★★★★★

"The QR code in my waiting room changed everything. Clients scan it and I have their feedback before they leave the building."

JP
Jennifer Park, CPA
Park & Associates · Seattle
Integrations

Works with the tools you already use

Connects with the platforms that matter most to professional practices.

🔵
Google Business
Sync reviews & profile
⭐
Yelp
Route happy clients
💳
Stripe
Secure billing
✨
Claude AI
Built-in · Pro AI
📧
Email / SMTP
Survey distribution
📱
QR Code
Waiting room capture

Ready to know what your clients think?

Join 2,000+ professionals already growing their practices with Perceptly. Start your 14-day free trial — no credit card required.

Book a demo